Real Help
from a real computer Pro
Looking for help?
Do you want to upgrade your computer system? Fix a problem? Gain confidence in your skills? My services can help you reach your goals.
Working together
My lifetime of experience in computer support, web design, and teaching brings you the skills to ensure your computer needs are met.
More information
Want to know more about my experience, rates, and how to work together? These Frequently Asked Questions help you find what you need to know.
What my customers say ...
Skill, kindness, and integrity every step of the way
I really enjoyed working with him. He thoughtfully assessed my needs, goals, and existing system, recommended a suitable (and cost effective) new system, then came to my house to set it up. He was available to answer questions at each step in the process. I appreciate his skill, kindness, and integrity. I felt completely comfortable having him come to my house, and with access to all the personal and business information on my computer.
The new computer is great; I have the software I need; the printer is connected and works; same with the internet. Painless!
Durham, NC
Nov 16, 2020
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Understands computers and knows how to communicate
He also moved my husband’s website for his books and publications over to SquareSpace so we can upload his new publications, etc., with more ease. Ralph understands computers and he also knows how to communicate with people who don’t understand computers in a way that really works. He is very versatile in the ways he can help. He taught me how to develop my forms so that I can save time and effort in my business. He is very reasonable in his pricing and operates with a great deal of integrity. Thank you Ralph!!!
Chapel Hill, NC
Jul 16, 2020
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Establishing a new website
He wasn’t afraid to offer helpful suggestions and feedback, even when it was contrary to what I initially wanted because he would explain why there was a better (and often cheaper) method to reach my desired end. When Ralph said he would have a draft site up by a given day and time, he did. When he said he would call me on a given day, he did. In short, he has great customer service skills. Or, in IT terms, he is highly user friendly! I highly recommend him and plan to utilize his services in the future.
Chapel Hill, NC
Feb 3, 2020
Skillful website design
Chapel Hill, NC
Nov 18, 2019
A model for excellent service
Thanks again for all your thoughtful and generous advice — you are a model for excellent service and helpfulness (and a pleasure to work with), making me a loyal customer! Chapel Hill, NC Feb 5,Read more “A model for excellent service”
What my customers say
Ralph’s assistance was vital in getting my home music teaching business up to date with a new computer and operating platform.
Aviva
Hillsborough, NC
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… provided me with the essential software and guidance … to run our new business.
Sue
Siler City, NC
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… excellent understanding of my needs, and patience with me as an older man and novice.
Vic
Perth, Australia
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