I am dedicated to providing the help you need with your computer and related technology.
My core skill is mastering and explaining technology. During my twenty-seven years working at IBM, I designed web sites, wrote software manuals, marketed complex software, and supported customers.
Previously, I taught for many years at the University of North Carolina and ran a retail bookstore. These experiences give me a unique perspective for understanding your computer concerns and coaching you in new skills.
I am the co-author of Enterprise Computing with Objects (Prentice-Hall, 1998) as well as 15 articles about software and computer systems.
Computer Help with Ralph is a true cottage industry, operating out of my home in Cary, North Carolina, in close proximity to Research Triangle Park.