Elementor #11

Ralph helped me select and set up a new computer for my home.  I am so grateful for his help – the prospect of struggling through this process on my own had kept me hanging on too long to my old computer.
I really enjoyed working with him.  He thoughtfully assessed my needs, goals, and existing system, recommended a suitable (and cost effective) new system, then came to my house to set it up.  He was available to answer questions at each step in the process.  I appreciate his skill, kindness, and integrity.  I felt completely comfortable having him come to my house, and with access to all the personal and business information on my computer.
The new computer is great; I have the software I need; the printer is connected and works; same with the internet.  Painless!

Durham, NC
Nov 16, 2020

Ralph is amazing!  He is so easy to work with and great at explaining things. He helped me move my psychotherapy website over to SquareSpace so that it would be easier to upload forms and make changes as needed. I had been using WordPress which was very confusing. As a result, I was rarely inspired to update my website.
He also moved my husband’s website for his books and publications over to SquareSpace so we can upload his new publications, etc., with more ease. Ralph understands computers and he also knows how to communicate with people who don’t understand computers in a way that really works.  He is very versatile in the ways he can help. He taught me how to develop my forms so that I can save time and effort in my business. He is very reasonable in his pricing and operates with a great deal of integrity. Thank you Ralph!!!

Chapel Hill, NC
Jul 16, 2020

Ralph was amazingly helpful when I needed to establish a web site to sell a product and lacked the technical ability to do so. Not only was he skillful in setting up the site, but he proactively offered his thoughts and insights on the site as well as related areas such as editing  (where he had helpful skills that I didn’t possess). His style was very easy-going with a “can-do” attitude that made me feel he fully understood what I wanted, and he certainly did what was necessary to make my vision a reality.
He wasn’t afraid to offer helpful suggestions and feedback, even when it was contrary to what I initially wanted because he would explain why there was a better (and often cheaper) method to reach my desired end. When Ralph said he would have a draft site up by a given day and time, he did. When he said he would call me on a given day, he did. In short, he has great customer service skills. Or, in IT terms, he is highly user friendly! I highly recommend him and plan to utilize his services in the future.

Chapel Hill, NC
Feb 3, 2020

People who visit my new website comment on its beauty and clarity. Ralph not only held to my ideas and intentions, but gladly supported my authentic voice. He created many design solutions to produce a look or a feel that I wanted. Ralph is truly brilliant with words. He reshaped my text into a more readable and graceful flow while keeping the integrity of my voice. Working together was an exciting adventure. I warmly recommend Ralph to you for your web building.

Chapel Hill, NC
Nov 18, 2019

Thanks again for all your thoughtful and generous advice — you are a model for excellent service and helpfulness (and a pleasure to work with), making me a loyal customer!
Chapel Hill, NC
Feb 5, 2019